Refund Policy

(a) European Union / Switzerland / UK / Turkey

Customers residing in the EU, EEA, United Kingdom, Turkey, or Switzerland are entitled to a 14-day cooling-off period under consumer protection regulations. When you agree to our terms and begin using All Chatbots immediately after purchase, you acknowledge that you are waiving your withdrawal rights once digital content delivery has commenced. Nevertheless, if you request a withdrawal within this 14-day window and have sent fewer than 20 messages, we will honor your refund request.

To exercise your withdrawal right: Simply send us an email clearly stating your intention to cancel. As long as you send this notification before the 14-day period ends, you will have met the requirement.

(b) United States

For customers in the United States, you may request a refund within 3 calendar days from your initial purchase, provided you have sent no more than 20 messages. Beyond this timeframe or message threshold, the service is deemed to have been consumed due to the computational resources allocated to your account.

(c) South Korea / Mexico / Taiwan / Brazil / Chile

Customers in these regions have 7 calendar days from the date of purchase to request a refund, as long as fewer than 20 messages have been exchanged. After this window closes, refunds are no longer available. To cancel, please reach out to our support team via email with a clear statement of your cancellation request before the 7-day period expires.

(d) Other Countries

If you are located in a country not specifically mentioned above, any mandatory consumer protection laws in your jurisdiction will take precedence. In the absence of such local requirements, our standard policy (matching the United States terms) will apply to your purchase.

II. Technical Problems and Refund Eligibility

We understand that technology does not always work perfectly. If you encounter ongoing technical issues that originate from our platform (not from your own device, internet connection, or third-party software), you may qualify for a partial or complete refund where applicable consumer laws require it. When reaching out about technical problems, please include relevant evidence such as screenshots or error descriptions to help us investigate promptly.

III. When Refunds Are Not Available

We are unable to provide refunds in the following situations:

• You have already sent more than 20 messages, as the service has been actively used
• Your refund request arrives more than 3 days after your purchase date
• The computing resources have already been consumed through your usage

Please note that local consumer protection regulations may grant you additional rights beyond what we have outlined here. Where your local laws offer greater protection, those provisions will apply. Our policy is designed to complement, not replace, any statutory rights you may have.

IV. Add-Ons and Supplementary Packages

Any add-on features or supplementary packages you purchase are tied directly to your primary subscription. This means that if your main subscription expires or is cancelled, any associated add-ons will also become inactive. Due to the interconnected nature of these packages and the immediate delivery of digital content, add-on purchases are generally not eligible for refunds.

V. Payment Disputes and Chargebacks

We always prefer to resolve billing concerns directly with you. If you file a chargeback or dispute a payment with your bank or card issuer without first contacting us, we reserve the right to suspend or permanently close your account due to violation of payment terms. In the event of a chargeback, we will work with the relevant financial institution and provide documentation demonstrating that the transaction was legitimate and authorized by the account holder.

VI. How to Request a Refund

To submit a refund request, please email us at support@allchatbots.ai. Your request must be submitted while your subscription is still active, and it must meet the eligibility criteria described above. All approved refunds will be returned using the same payment method you used for the original purchase. If we are unable to process a refund to your original payment method for any reason, alternative arrangements may not be possible. We suggest keeping a record or screenshot of your purchase confirmation for your own reference.

VII. Updates to This Policy

We may revise this Refund Policy from time to time to accommodate changes in regulations, service offerings, or business practices. Any modifications will only affect purchases or subscription renewals made after the update takes effect. If you disagree with any changes, you are free to cancel your subscription at any time. We recommend saving a copy of the policy that was in place when you made your purchase for your records.